Privacy Policy

Effective Date: April 1, 2025

At SOY LUZ LLC, your privacy is deeply respected and protected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our offerings.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number (if provided)

  • Payment information (processed securely via third-party providers)

  • Any information shared during coaching sessions, forms, or inquiries

We may also collect non-personal data such as:

  • Browser type

  • IP address

  • Pages visited

  • Time spent on the site

2. How We Use Your Information

We use your information to:

  • Provide and deliver our services and programs

  • Communicate with you about offerings, updates, and support

  • Process payments and transactions

  • Improve our website and user experience

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties solely for business operations, including:

  • Payment processors

  • Email marketing platforms

  • Website hosting providers

All third parties are required to maintain the confidentiality and security of your data.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent from marketing communications at any time

To exercise these rights, contact us at: jas.sirnes@gmail.com

6. Cookies

We may use cookies and tracking technologies to enhance your experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.